7star Privacy Policy — Protecting Your Data
This Privacy Policy clearly explains how 7star collects, uses, stores, and protects the personal information of users in Malaysia. We treat your privacy as a top priority and are committed to handling your data responsibly.
Effective Date: 1 January 2026. This document may be updated from time to time, and users will be notified of any material changes.
Information We Collect
Your full name, email address, phone number, date of birth, and encrypted password when you register a 7star account.
Device type, operating system, browser version, IP address, and other technical data automatically transmitted when you access the platform.
Transaction details in Malaysian Ringgit (MYR), including payment methods, deposit and withdrawal amounts, and account transaction history.
Pages visited, games played, session duration, clicks, and in-platform interactions — all used to help us improve the user experience.
How We Use Your Information
7star uses collected information solely for legitimate purposes directly related to delivering our platform services. The following are the primary purposes for which your data is used:
- Account management: To create, verify, and manage your account, and to ensure that only you can access it.
- Transaction processing: To securely process deposits and withdrawals in MYR, verify payments, and resolve any transaction-related issues.
- Service improvement: To understand how users interact with the 7star platform and make improvements tailored to the needs of Malaysian users.
- Service communications: To send important notifications such as account verification, security alerts, updates to our terms, and relevant bonus information.
- Fraud prevention: To detect and prevent suspicious activity, multi-account usage, and any fraudulent attempts on the platform.
- Legal compliance: To meet our legal and regulatory obligations in Malaysia, including identity verification (KYC) requirements where applicable.
Cookie & Tracking Usage
The 7star platform uses cookies and similar tracking technologies to enhance the user experience and gather analytics data that helps us understand how users interact with the platform.
Types of Cookies Used
- Session cookies: Temporary cookies that expire when you close your browser. Used to maintain your login status and settings during an active session.
- Persistent cookies: Cookies stored for a longer period to remember your preferences and settings for future visits, such as your chosen interface language.
- Analytics cookies: Used to collect aggregated data on how users browse the platform, the most visited pages, and general usage patterns. This data cannot be used to identify any individual.
- Security cookies: Helps detect and prevent suspicious activity, such as login attempts from unrecognised locations.
You can manage or delete cookies through your browser settings. However, disabling all cookies may affect certain platform features, such as staying logged in.
Important Note
7star does not use cookies to sell your personal data to advertisers or third parties for marketing purposes. All data collected through cookies is used exclusively to enhance your experience on the platform.
Data Storage, Security & Sharing
Storage & Security
Your data is stored on servers protected with industry-standard encryption. 7star employs the latest security protocols to ensure your information cannot be accessed by unauthorised parties.
- Data encryption in transit and at rest
- Strict access controls for internal staff
- Continuous security system monitoring
- Regular data backups to prevent information loss
Sharing with Third Parties
7star does not sell, rent, or share your personal information with third parties for marketing purposes. Data sharing only occurs in the following situations:
- Service providers: Payment processors and technical service providers who help us operate the platform, bound by strict confidentiality agreements
- Legal requirements: When required by a court, government agency, or Malaysian legal authority
- No data sharing for third-party advertising or marketing purposes
Your Rights as a User
As a 7star platform user, you have the following rights regarding your personal data:
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 14 business days.
- Right to Rectification
- If any information we hold about you is inaccurate or incomplete, you have the right to request a correction. Most basic details can be updated directly through your account settings.
- Right to Erasure
- You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer needed for the purpose it was originally collected. However, some data may need to be retained for legal or regulatory requirements.
- Right to Object to Processing
- You have the right to object to the processing of your data in certain circumstances, particularly where processing is carried out for direct marketing purposes you have not consented to.
To exercise any of the rights above, please contact the 7star support team via email at [email protected] by clearly stating your request.
Policy Changes & How to Contact Us
Privacy Policy Updates
7star reserves the right to update this Privacy Policy from time to time to reflect changes in how we operate, the technologies we use, or applicable legal requirements. Users will be notified of any material changes through:
- In-platform notification the next time you log in
- Email to your registered email address
- Update the "Effective Date" at the top of this document
Continued use of the 7star platform after a change notice is posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding your data privacy, the 7star support team is here to help. You can reach us via:
- Email: [email protected]
- Help Centre: Visit FAQ page for an immediate response
Related Policy Links
-
Terms & Conditions Platform usage rules
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Responsible Gaming Responsible gaming guide
Your Data is Safe with 7star
We take every aspect of your data protection seriously. If you have further questions about this privacy policy or wish to exercise your rights as a user, contact us at [email protected] or check our FAQ section.